Customer Service

At Unicus Store, we want every customer to feel confident before placing an order. Our team is available to help you with product questions, sizing guidance, delivery information, and jersey personalisation.

Contact Information

For customer support, you can contact us through:

Email: unicusofficialstore@gmail.com
Phone: +383 44 975 494

Our customer service is available from Monday to Saturday, 9:00 AM to 7:00 PM CET

Delivery

We offer worldwide delivery. Delivery times may vary depending on your country, shipping method, and local customs procedures.

After placing your order, please make sure that your contact details and delivery address are correct to avoid delays.

Sizing

Please check the size information carefully before completing your purchase. If you are unsure about the right size, we recommend contacting us before placing your order.

Please note that we do not offer size exchanges. For this reason, customers are responsible for choosing the correct size before purchasing.

Personalised Jerseys

If you choose to add a name and number to your jersey, please write the details exactly as you want them to appear.

Before confirming your order, carefully check:

Name spelling
Selected number
Size
Product colour and model

Once a personalised order is confirmed, changes may not be possible.

Our Support Promise

At Unicus Store, we value clear communication and reliable customer support. We aim to respond as quickly as possible during our working hours and help you have a smooth shopping experience from order to delivery